Frequently Asked Questions
Find answers to some of the most common queries about the CLSA.
Your participation in the CLSA is voluntary. At any time, you can decide to withdraw from the CLSA. You can do this by phoning our toll-free helpline at 1-866-999-8303, emailing us at info@clsa-elcv.ca.
We know that it is sometimes more difficult to participate in the CLSA because of life events, etc. We have many ways for you to continue to take part even if it cannot be through the usual telephone or in-person interviews. When you are contacted to make your appointment, please inform the interviewer of your situation and we will do our best to make arrangements for you that may allow you to continue in the study.
If you decide to withdraw from the study we are required to review your withdrawal options with you. The options that are reviewed will include details about what you would like to happen to the information you have already provided.